G
G2G Consultancy Services
Manager - Bank Branch Operations
G2G Consultancy Services • Mumbai, Maharashtra • via IIM Jobs
Full–time
Apply on IIM Jobs
Job description
Officer to Assistant Manager - Branch Operation
Profile: Branch Operation
CTC: 8L to 12L
Open Positions: 1 (IMP. NOTE: communication skills to be 10/10)
Experience: 2 to 4 Years
Location: Mumbai
Sector Specification: Banks, ONLY (no NBFC OR DSA/DST are to be contacted)
JD for the Branch Operations Role - Job Profile:
- Accountable for the day to day smooth error free transactions/duties associated with Branch operations, customer service.
- Acting as the auditor controller at the branch for reviewing, tracking, monitoring self-auditing the various records in the branch ensuring compliance to the rules, processes guidelines of the organization other applicable guidelines.
- Verification of Savings and Current account opening forms with respect to KYC and all the parameters ensuring smooth processing of AOFs and other non-financial transactions.
- Single point of contact for key clients having service requirements (corporates). On boarding new corporate and individual clients (end to end process)
- Authorization of financial transactions, cash, RTGS, NEFT, etc. and processing of other Trade / Forex related transactions.
- Ensuring timely and correct reverts to the queries raised by AML and Compliance team.
- Ensuring best in class customer experience by resolving of customer queries, complaints and grievances.
Report this listing
More jobs at G2G Consultancy Services
See web results for G2G Consultancy Services
Cashfree Payments
Manager - Banking Referral Sales - ( Mumbai )
Cashfree Payments • Mumbai, Maharashtra • via LinkedIn
7 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Jooble
Apply on BeBee
Apply on Jobrapido.com
Apply on Recruit.net
Apply on Post Job
Job description
What makes you a great fit:
Responsible for a portfolio of alliance partner banks to drive acquisition activation of new merchants to ensure business growth via different bank channel.
develop strong working relationships with key influencers for the assigned banks. This includes mapping the various teams in the assigned banks thoroughly
Drive seamless onboarding of Cashfree as a Vendor / Customer in the bank’s ecosystem along with product team . And as well as ensure set-up on system and its complete alignment across departments
Identifying the banks which can be graduated from a Referral arrangement to a Banking Program which could either be a white-labelled or a VAS arrangement.
Drive Subvention agreements and ensures that the partner bank becomes an active partner in co- acquiring Merchants using subvention as an effective tool
Ensuring that the engagements are well formalized with the partner banks by way of agreement(s) and agreed base rates and mark-ups applicable, if any.
Liaising with other cross-functional teams like Solutions, Product etc. to ensure that we deliver on required customizations by sizing up the opportunity and creating projections which is a driver in taking such calls.
Must Have Skills:
Experience in customer engagement / sales roles is a must.
This is essentially a customer facing role and therefore flair for sales / relationship building is sacrosanct. Business acumen and Customer orientation
Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience.
Established and existing networks with banks both public as well as private sector would be a definite advantage.
Excellent written and verbal communication skills, comfort with Microsoft Office Suite, specifically Excel.
High energy team player with willingness to learn and adapt quickly.
Ability to work independently with a proven track record of creating and executing partnerships / alliances that drive measurable business results.
Data-driven thinking and an affinity for numbers, MIS.
Analytical capability to deal with the technical, contractual, and financial aspect of the business.
Project management experience and ability to handle multiple time-sensitive projects and competing priorities.
Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded.
Willing to travel to meet with banks / large Merchants acquired through the banking partners.
Good to have:
● Experience in FinTech / Technology organizations
● Experience in startup ecosystem or a product/Technology driven organization
Read more