Lead Technical Program Manager

Location
Toronto, ON M5V 1V6
 
Full job description
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team:


At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better. That’s where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us!

As the Lead, Technical Program Manager you will oversee the product portfolio for one or more major initiatives or domains, ensuring strategic alignment between the product roadmap, business goals, and execution timelines. You’ll be responsible for driving visibility, accountability, and impact across a portfolio of projects, enabling faster execution, better planning, and stronger cross-functional alignment. This role is both strategic and hands-on, balancing the need to see across the organization while helping unblock teams at the ground le vel

What you will accomplish:

Own and manage a portfolio of strategic programs, ensuring alignment with company priorities, product roadmaps, and business outcomes.

Lead and support a team of Technical Program Managers (TPMs) responsible for program execution, providing guidance, support, and escalation paths to drive successful delivery.

Oversee portfolio-level reporting, providing strategic insights and recommendations to senior leadership for resource allocation and prioritization decisions

Drive execution planning cycles, partnering with cross-functional leaders to scope, sequence, and resource initiatives.

Facilitate prioritization and alignment discussions across engineering, product, design, and business teams to resolve trade-offs and build shared commitment.

Ensure comprehensive program oversight, leveraging analytical tools and data to monitor advancement, identify potential impediments, and generate polished updates and correspondence suitable for executive review

Maintain visibility into program health, using tools and data to track progress, surface risks, and deliver executive-ready updates and communications.

Continuously improve execution processes, optimizing workflows, cadences, and tooling to increase team velocity, efficiency, and transparency.

Promote program management excellence, mentoring TPMs, standardizing best practices, and fostering a culture of ownership and continuous improvement.

What you will bring:

15+ years of total professional experience, including at least 7+ years of technical program management experience, with 2+ years managing TPMs or leading complex cross-functional portfolios.

Strong understanding of software development, platform infrastructure, and product lifecycle models.

Demonstrated success driving complex initiatives across large, distributed teams.

Strong expertise in capacity planning, resource estimation, and strategic execution frameworks.

Experienced in detailed technical analyses, including dependencies, design, and operations, and skilled in communicating with engineering and product team

Able to dive deeply into technical details (e.g., key dependencies, design choices, operability, etc.) and drive constructive discussions with engineers and product managers..

Capability to provide executive-level insights and drive data-driven decision-making for complex portfolios; can communicate and influence at multiple levels—from engineers to C-suite.

Experience in driving organizational change related to project management practices and tools; direct experience with planning and tracking tools (e.g., JIRA, Airtable, Confluence).

Skilled at surfacing trade-offs, navigating ambiguity, and aligning multiple stakeholders.

Passion for creating clarity, improving ways of working, and delivering real customer impact.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

  Read more