Role ProficiencyUnder the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions.Outcomes Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery modelsLearn technology business/system domain and as recommended by the project/accountContribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.Identify the problem patterns and improve the technical design of the application/systemSelect appropriate technical options for development such as reusing improving or reconfiguration of existing components.Independently analyze design develop and test functionalitiesDevelop technical documents such as Functional Design Specifications Deployment documentationPerform design document reviews peer code reviews and suggest code improvementsA single point of contact for the build and deployment issues and resolving on timeResponsible for code/configuration changes to production environment to resolve any issues post production moveIndependently manage client environments/perform installation related activitiesPerform root cause analysis technical troubleshooting architecture resolve performance issuesMentor juniors for client discussions and day to day activities and basic administrative tasksPerform other duties as assigned or requested.Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc…Self-learning and implement new features released in ERP/CRM wherever possible.Set goals in NorthStar and timely measure the progress and update accordingly. Measures Of Outcomes Number of applicable technical/domain certifications completedAdherence to process and standards (coding standards)Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completedQuick turnaround of production bugsAdherence to schedule / timelinesNumber of mid-size requirements solutioned and implementedNumber of issues resolvedNumber of innovative industry/technology specific ideas submittedNumber of positive feedback received from client (client appreciation emails)Number of suggestions/implementation of new features/standards/framework for client.Resource utilization throughout the year RequirementOutputs Expected: Understand the requirements/user stories Estimate Estimate time effort resource dependence for one's own work and for others' work including for modules. Follow scrum ceremonies.Participate in preparing RFPs and estimations in ERP/CRM Practice Design Understand the design/LLD and link it to requirements/user stories Configuration And Coding Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.Review code done by peer and team. Test Create and conduct unit testing.Test class coverage above 95%. Manage Defects Perform defect RCA and mitigationIdentify defect trends and take proactive measures to improve quality Client Interaction Effectively interact with customers and articulate their inputs Manage Project Manage delivery of modules and/or manage user stories Documentation Create/review templates checklists guidelines standards for design/process/developmentCreate/review deliverable documents. Design documentation Requirementst test cases and results Document one’s own work Status Reporting Report status of tasks assignedComply with project related reporting standard and process Manage Knowledge Contribute project related documents share point libraries client universitiesReview the reusable documents created by the team Release Follow and monitor release process Customer Interaction Clarify requirements and provide guidance to development teamPresent design options to customersImplementation reviews with stakeholders. Domain Relevance Develop feature / component with good understanding of the business problem being addressed for the client Recruitment And Onboarding Part of technical screening team for recruiting candidates for A2/A3 Band.People management skills – manage onboard new team members guide reportees and provide timely feedback. Manage/Mentoring Team Mentor junior developers in the teamSet goals and provide feedback Skill Examples Explain and communicate the design / development to the customerPerform and evaluate test results against product specificationsBreak down complex problems into logical componentsManage and guarantee high levels of cohesion and qualityEstimate effort time required for own workPerform and evaluate test in the customer or target environmentMake quick decisions on technical/project related challengesTeam player capabilities and can manage a team mentor and handle people related issues with the teamMaintain high motivation levels and positive dynamics in the team.Set goals for self and team. Provide feedback for team membersCreate and articulate impactful technical presentationsFollow high level of business etiquette in emails and other business communicationDrive conference calls with customers and answer customer questionsProactively ask for and helpAbility to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.Build confidence with customers by meeting the deliverables in time with quality.Estimate effort time and resources required for developing / debugging features / componentsStrong analytical and problem-solving abilitiesAbility to advise on best practices and approaches to the team and the clientAbility to prepare test data and steps for unit integration and production testing as per project needs.Strong and effective written and verbal communication skills. Knowledge Examples Functional and technical designing on various ERP and CRM cloud platform features and automations.Thorough knowledge of coding best practices and understanding the limitations of coding.Experience using data loader tools.Experience with production deployment and solving deployment errors.Knowledge of Agile Methods - Scrum and KanbanKnowledge in integrating ERP/CRM with external systems using SOAP API REST API etc. Additional Commentsextensive experience in SAP HANA BASIS Administration in implementation Support, with many IT firms having developed in installations, upgrade, production cut-over activities and 24*7 support skills. Proven experience in streamline critical landscapes. Technical highlights: SAP S/4HANA (1709, 1809,1909) Installations.HANA 1.0 and 2.0 installation and revision upgradationSAP ERP 6.0 EHP 6 to 8 Installations and configurationsSAP S /4 HANA conversionSAP S /4 HANA End to End Implementations.SAP Solution Manager 7.1, 7.2 installation and configurationsDisaster Recovery configuration for databases like HANA.SAP fiori installation and configurationsSAP BI/BW, BO InstallationSAP EP, Content Server Installations and configurationsSAP Router, Web Dispatcher installation and ConfigurationsHana System Replication and DR setup for Hana DB.SAP upgrades using SUMProduction environment supportDefine Backup policies and backup managementSAP Authorization ManagementSAP Transport ManagementSAP Kernel UpdatesSAP User AdministrationSAP License AdministrationHANA Database administrationSybase database administrationMSSQL Server installation, upgrade and administrationBackup and recovery with appropriate backup strategyMaxDB (Content server) backup and recoverLINUX, SUSE, RHEL and WINDOWS, AIX Desired Skills and ExperienceSap Basis,Sap Hana,Erp,Sap Solution Manager
