This is a full-time, on-site role for a Key Account Manager based in Palakkad. The Key Account Manager will focus on managing and growing relationships with key clients, developing tailored business plans, addressing customer needs, and ensuring exceptional service levels. The role will involve analyzing account performance, identifying new business opportunities, and collaborating with internal teams to deliver customized travel solutions that meet client expectations.
Qualifications
• Proficiency in Account Management and experience handling Key Accounts
• Strong Customer Service skills and the ability to maintain long-lasting client relationships
• Analytical Skills for evaluating account performance and identifying growth opportunities
• Experience in Business Planning and delivering customized solutions
• Excellent communication and negotiation skills
• Ability to work efficiently in an on-site role with a dynamic team in Palakkad
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred
• Previous experience in the travel and tourism industry is an advantage