International Process Executive

It is an omnichannel company headquartered in France. It operates in 88 countries and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.

Position Title: Customer Support Executive

Reports to: Team Leader Function: Operations

Location: Jaipur, India

Campaign: International Process

Responsibilities:

• Provide end-to-end service support to our customers.

• Attend to customer queries, issues and grievances over phone, email live chat.

• Work with internal teams to resolve customer issues promptly.

• Gather and pass on the feedback from customers to product development teams.

• Proactively engage with customers to enhance retention and loyalty.

• Meet the high standards of professional conduct, turnaround time and accuracy set by the team

Requirements:

• 5.5 days working.

• Salary – up to 32 CTC.

• Excellent communication.

• Undergraduate can apply.

• Rotational Shifts (+ Hours)

• Immediate joiner.

• Blended process(Chat and Voice Process)

• Location – Jaipur.

• Interview Mode: - HR OPS Versant

• Interview Mode: - Face to face (Having Telephonic for Outstation candidates.

Benefits to Outstation candidates: -

1. Days guest house facility

2. 10k Relocation amount after +0 Days

3. 500 for Ticket reimbursement.

Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM) Sahil Saxena ++1 75++81083 Or Hr@elitebusinesssolution.in Read more