Imaging Administrator

This is a varied and fast-paced position where no two days are the same. You’ll be at the heart of our service, managing appointments, supporting patients, and ensuring the smooth running of our booking and front desk operations.

What You’ll Do

Provide a warm, professional welcome to all patients and visitors
Manage patient enquiries via phone and email, delivering a responsive and high-quality service
Coordinate and schedule imaging appointments across all modalities
Process referrals accurately, ensuring compliance with clinical guidelines
Support patients through the booking process with clear communication and empathy
Work closely with clinical teams to ensure smooth and efficient patient pathways
Maintain accurate and confidential patient records
Contribute to achieving service KPIs and maximising department efficiency
Skills and experience required
You are someone who:

Takes pride in delivering excellent customer service
Has strong organisational and multitasking skills
Communicates clearly and confidently with a wide range of people
Thrives in a busy, patient-focused environment
Pays close attention to detail and maintains high levels of accuracy
Is flexible, proactive, and a great team player
Download full role profile
Benefits include
Competitive salaries
27 days Annual Leave plus Bank Holidays
Defined contribution pension scheme with employer contribution up to 10%
Membership to Benenden Health which offers a wide range of benefits, discounts and activities
Excellent Life Assurance benefit
Free parking
Subsidised eye tests
Free Flu vaccinations
Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”

These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.

How to apply
If you wish to apply for this position, please complete our application form.

Then please send this application form, and your covering letter to kentcareers@benenden.org.uk

A member of the HR team will be in contact once the vacancy closes.

Closing Date: 8 July 2026

Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.

We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.

We actively encourage applications from groups that may be under‑represented within our workforce.

All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.

We want to understand why you want to work in a hospital environment and how your knowledge, skills, qualifications, and experience align with the role you’re applying for, and how they support a caring and respectful culture. These qualities are best shown through your own experience rather than AI‑generated content. While AI tools may be used for general support, we ask that applications are written in your own words and reflect your true abilities and values.

In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please read our Privacy Notice