HR Operations Associate
Job Description
Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.
Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date, we have helped more than 10,00,000 students across countries pursue their higher education.
Every day thousands of students use our products to explore universities, connect with peers and alumni from renowned universities. Recently we were chosen as one of the Top 100 Indian Startups by Google and MeitY’s Appscale Academy Initiative !! We’re also ranked #18 on AppStore Top Charts - Education!
At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you in our team!
Roles and Responsibilities:
• Manage a multitude of administrative tasks for the pre-onboarding and onboarding processes for all new hires. This includes, but is not limited to, data entry, HR setup, organizing equipment delivery, calendar scheduling, and setting up new accounts
• Continue to innovate and streamline the pre-onboarding and onboarding process to ensure a first-in-class, seamless experience for new hires and managers
• Support new hires throughout their onboarding process as their point person
• Help collect and analyze employee feedback to continue to improve the employee experience
• Work cross-functionally with Future teammates using virtual tools and systems
• Watching over and responding to GreyTHR (Case Management tool) cases.
• Tracking Attendance and LMS
• Helping the finance team with Payroll Inputs
• Maintaining a high level of accuracy, communicating effectively, and delivering seamless service & support.
Requirements:
• 2+ years experience in human resources and/or equivalent education in HR
• Exceptional customer service skills with a focus on the candidate and employee experience
• Operational excellence with an emphasis on producing high-quality results
• Effectiveness at problem-solving, process improvement, and providing a positive impact to the user and employee experience: strong analytical skills and attention to detail
• Effective communicator, problem-solver, team member, and results-oriented individual
• Well-organized with the capability to work in a large-volume, fast-paced environment
• Flexibility with the ability to multi-task, prioritize and meet assigned target dates.
• High level of proficiency using Microsoft Office (i.e. Excel, Word, Outlook, and PowerPoint)
• Proficiency with HR systems, Trello, and Basecamp will be an advantage
