Housekeeping Manager

Job description
INFORMATION

Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

The collection includes Le Bristol Paris, Brenners Park-Hotel Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.

The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!

Job Description

Contract
• Permanent

Place

Palm Beach, Florida, USA

MISSIONS

Position Profile

Assist the Director of Housekeeping in the daily shift operations of the housekeeping department, ensuring outstanding cleanliness, detail, care and maintenance of guestrooms, public and heart of house areas through supervisory direction of team members.
• With high integrity, ensures a 5 diamond/5 star experience to guests and leads team members in delivering Oetker Collection's legendary hospitality.
• Inspires a high level of creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.
• Supervise Room Attendants, House Persons and Uniform/Valet Attendants and effectively coach, motivate, communicate, recognize, provide performance feedback and conduct performance correction if required.
• Ensure compliance to all hotel policies, standards and procedures, diligently manage cost controls and safety security programs.
• Maintain accurate records for payroll administration and ensure timely submission on behalf of the department.
• Assist with monitoring and maintaining inventory of departmental supplies.
• Conduct quality inspections of housekeeping and laundry services.
• Initiate and maintain effective communication between the housekeeping department and all other departments.
• Undertake other ad hoc related responsibilities, as required.

Benefits

We offer an excellent remuneration package, including salary, health dental benefits, 401K and ongoing learning development from our Masterpiece Academy.

Be a part of history and a superstar team!

PROFILE

Core Skills Competencies
• Service Excellence – Leads by positive example to strive for service excellence.
• Organized – High attention to detail with strong administrative skills.
• Operational expertise – Demonstrates strong knowledge of luxury service procedures and policies.
• Communication – 100% English language (verbal and written) proficiency.
• Decision-making and problem solving – Responds promptly, exercising sound and reasonable judgment, ultimately ensuring successful problem resolution.
• Strong leadership – Inspires team member commitment, loyalty and motivation though progressive supervisory practices that foster teamwork, safety, family spirit, genuine kindness and elegance.
• Emotional maturity – Internally proud, outwardly gracious and humble.
• Coaches and mentors – Fosters a climate of continuous learning, growth and improvement, with a strong commitment to career development of others.
• Ethical and professional conduct – Fulfills responsibilities with highest integrity.
• Technology proficiency– Fully competent in all systems used within department, including Windows based programs, reservations system and PDA technology.

Education Experience
• Minimum 2 years previous work experience in a similar capacity with an international world-class hotel.
• Hospitality Management diploma
• May be required to work evenings, weekends, and/or weekends

Must be presently legal to work in the USA to be considered.

If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team. Read more