Head of Strategic Account Management

Benefits
Pulled from the full job description
Annual leave
 
Full job description
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Overview
We are seeking a Head of Strategic Account Management to join our global Agency Sales team, where innovation knows no borders. This team leads with impact—supporting travel agencies by delivering booking solutions, strategic insights and strong partnerships that drive commercial success and expand the presence of Sabre. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.
As Head of Strategic Account Management, you will lead a team dedicated to supporting a key global corporate travel agency customer. You will be responsible for building and expanding executive-level relationships, developing account strategies and ensuring high-impact delivery of solutions aligned with the customer’s business objectives. This role requires strong leadership, customer focus and the ability to navigate complexity while influencing outcomes across internal and external stakeholders.
Responsibilities
Lead and manage a team supporting a strategic global corporate travel agency customer.
Develop and execute a customer-focused account strategy to drive retention, growth and long-term value.
Build and strengthen executive relationships to align Sabre solutions with customer goals.
Partner with cross-functional teams including product, technology, operations and commercial leadership to deliver tailored solutions.
Monitor and report on performance metrics to ensure alignment with customer expectations and Sabre’s commercial objectives.
Preferred qualifications and education
Minimum 12 years of experience in account management, customer success, or commercial roles within travel tech, GDS, or corporate travel.
Proven leader with at least 5 years of experience managing account teams and supporting global enterprise clients.
Deep expertise in the corporate travel ecosystem, including agency operations and travel technology solutions.
Skilled at building and influencing executive-level relationships to align solutions with customer goals.
Strong in developing account strategies that drive retention, growth, and long-term value.
Effective at collaborating with product, technology, operations, and commercial teams to deliver tailored solutions.
Excellent strategic planning, communication, and negotiation abilities.
Benefits
Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:
Competitive pay and performance-based bonuses
Flexible work options
Generous PTO and holidays
Strong retirement planning support
Family-friendly benefits
Professional development opportunities
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
#LI-Hybrid#LI-MF1 Read more