About the Company:
NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Publisher Support Specialist" for its location at Cherlapally, Hyderabad.
NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records.
Job Title: Publisher Support Specialist
Job Description: To obtain missing content from thousands of licensed publisher partners in both hard copy and e-data formats through contact and follow up with publishers and with groups that lend or sell out of print, or back issues via email and telephone.
Required Skill set:
· A strong proficiency in verbal and written skills in English French including college level vocabulary, spelling, punctuation and grammar and sentence structure.
· Strong communication skills with the ability to communicate effectively with internal and/or external contacts of EBSCO.
· Experience proficiency in Microsoft Office (Outlook, Excel, Word).
· Excellent Web browsing skills.
· Good understanding of how journal websites are structured and managed.
· Work as part of a team, as well as independently.
· Ability to absorb note information in meetings/Training.
· Experience of working to tight schedules in a daily or weekly content publishing environment.
· Able to prioritize workload effectively and be extremely organized.
· Enthusiastic, keen to learn with an acute attention to detail.
Preferred Qualifications:
· A Degree in any discipline.
· B2 Level certification from Alliance Francaise with relevant experience.
· C1 level certification from Alliance Francaise with not less than 65% marks.
Working Conditions:
· Work Location: NES Office, Cherlapally, Hyderabad
· Timings: 11:00 AM to 8:30 PM
· Workdays: 5 Days a week
Job Types: Full-time, Permanent
Pay: ₹600,000.00 - ₹800,000.00 per year
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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