Experienced Dental Receptionist- job post The Rise Dental Group
Job Description
Overview
Experienced Dental Receptionist
We are seeking a highly experienced and confident Dental Receptionist to join our growing practice. This position is ideal for someone who can work independently with minimal training, is proficient with TRACKER, and has a solid understanding of all aspects of front-office dental administration.
Please note: We are only considering candidates with previous dental reception experience. Applicants without dental office experience or who require training in basic dental reception duties will not be considered.
Responsibilities
Welcome patients in a warm, friendly, and professional manner, creating an exceptional first impression.
Answer and manage a multi-line phone system, schedule appointments, respond to patient inquiries, and handle daily communications.
Verify insurance eligibility and accurately maintain electronic patient records using TRACKER.
Schedule, confirm, and optimize patient appointments to maximize the daily schedule.
Prepare treatment estimates and clearly explain fees and insurance coverage to patients.
Submit insurance claims and pre-authorizations accurately and promptly.
Enter treatment plans and charting as prescribed by the dentist.
Process payments, complete invoicing, bill insurance companies, and collect patient balances at the end of appointments.
Perform patient recalls and proactively fill the hygiene and doctor schedules.
Maintain organized and accurate patient records while ensuring compliance with privacy regulations.
Support the clinical team to ensure efficient patient flow throughout the day.
Assist with general administrative duties as required.
Qualifications
Minimum 3 Years of experience as a Dental Receptionist in a Canadian dental practice.
