Experienced Booking Agent - maintaining client relationship

Skyline Enterprises is a New Zealand-based tourism company that designs, develops, and operates gondola, luge, and other gravity-fueled visitor attractions across multiple countries.

An Experienced Booking Agent is responsible for managing complex bookings, maintaining client relationships, negotiating contracts, and maximizing business opportunities while ensuring smooth scheduling and coordination.

Experienced Booking Agent Job Description

Key Responsibilities:

Manage and coordinate bookings for clients, events, travel, or entertainment services.
Build and maintain strong relationships with clients, venues, suppliers, and partners.
Negotiate contracts, rates, and booking terms to achieve favorable outcomes.
Handle multiple bookings simultaneously while ensuring accuracy and meeting deadlines.
Resolve scheduling conflicts, cancellations, and customer concerns professionally.
Prepare contracts, invoices, booking confirmations, and other documentation.
Maintain accurate booking records and update databases or booking systems.
Monitor booking trends and recommend strategies to increase sales or occupancy.
Work closely with sales, marketing, and operations teams to ensure seamless service delivery.
Ensure compliance with company policies and contractual requirements.
Mentor or assist junior booking agents when needed.
Pay: $5,500.00 – $8,000.00 per month

Benefits:

Child care assistance
Health insurance
Life insurance
Visa sponsorship
Vision insurance
Work Location: In person