Enforcement Officer

Full job description
Play a pivotal role in Tāmaki Makaurau's groundbreaking waste transformation initiative
Foster public awareness and responsibility regarding waste disposal practices
Hybrid role with work/ life balance

He angitūtanga: The opportunity


Auckland Council’s Infrastructure Environmental Services department has an opportunity within the Waste Customer Operations team. Join our team within a 1x permanent full time and 1x 12-month full time fixed term Enforcement Officers and play a pivotal role in upholding Auckland Council's Waste bylaws.


The permanent full-time opportunity will be based in our Albany office and may require travel through North West Auckland region.

The 12x month full time fixed time opportunity will be based in our Henderson office (Waitakere Transfer Refuse Station) and may require travel throughout the region.


As part of our dynamic team, you'll lead proactive and reactive enforcement activities, engaging with communities and stakeholders to increase public awareness and accountability for waste disposal. From educating communities, to responding to complaints, you'll be at the forefront of ensuring compliance with waste management regulations.


Day-to-day you aspects of the role:

Issue warnings/penalties for breaches of relevant legislation and bylaws
Investigate breaches/offences relating to Waste Bylaws. Preparing evidential records and case files for prosecution purposes
Respond directly to customer service requests or information enquiries to curate an end to end experience driven by customer satisfaction
Internal and external stakeholder relationship management/support

You can find the position description here


He kōrero mōu: About you


The ideal candidate will have a proven track record in similar enforcement roles, coupled with a deep understanding of conflict resolution and adept problem-solving skills.


We will be specifically seeking candidates who meet the following criteria:


A tertiary qualification in compliance, regulatory, enforcement, or equivalent field, backed by a minimum of 3 years' hands-on operational experience within compliance, regulatory, or enforcement operations in local or government departments.
Demonstrated commitment to customer satisfaction and a proactive, solution-oriented approach.
Hold a valid full clean New Zealand driver's license.

Ngā āhuatanga kei a mātou: What we offer


Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city. We offer a range of employee benefits and proudly support flexible working options where possible. View a snapshot of some of our employee benefits HERE.


Help us make a difference to Tāmaki Makaurau.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.


If you're passionate about making a positive impact on our environment and have a knack for effective enforcement, we want to hear from you. Apply now to join us in creating a cleaner, greener Auckland for all.


Tono Mai: Apply Now!

Applications close: Sunday 2+th June 12am NZST


We will be reviewing applications as they come in - so apply now and avoid disappointment.


#workingforAuckland #EnforcementOfficer #contractsandcompliance


Our employer Kiwisaver contribution is additional to base salary offered.


Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process. Read more