Education Counselor

We’re looking for an Education Counselor who is extremely customer-centric and are excited by the challenges of a new emerging business environment. As a counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, qualifying prospects and closing sales.

Responsibilities :
Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/Institutes such as IIMs, IMT, and MDI.
Providing in-depth information to prospective learners, this includes counseling through phone and email.
Identifying references through the existing customer base to increase the sales pipeline.
Details pertaining to lead discussions & conversion should be updated real-time on CRM.
Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
Handle Objections and Price Negotiation in order to generate sales revenue.
Maintain effective communication till the time learner is onboarded.

Skills/Experience :
Excellent written and spoken communication skills.
Ability to approach any situation with patience and very strong empathy.
Passion to deliver the highest levels of customer service at all times.
Must be a team player with the ability to work independently, prioritize tasks, and meet deadlines.
Preferably from Ed-tech industry.

Other Perks

Salary plus lucrative incentives Reward Program Mediclaim & Personal Accidental Policy Individual Development