Verified Job
Sales
Director of Sales ( Mumbai ) (Udaipur)
Sales
#730659
Remote / WFH
Important Group
Job Description
Company Description
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
Job Description
- Job Location will be Mumbai based
- Responsible of leading, directing and motivating the Sales team to ensure yearly sales budget is achieved and surpassed.
- Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales & Marketing.
- To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
- To actively lead the Department’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
- To assist DOSM and DRM with accuracy of revenue forecasting with most updated segments and market information.
- Responsible for Room Sales of managed accounts in MICE segment including all group bookings in both rooms and banqueting.
- With the guidance of the Director of Sales & Marketing, lead the Sales team’s financial, administrative and operational procedures to ensure the annual revenue and expense budgets are achieved.
- To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to DOSM.
- To ensure each member of the Sales team is enrolled in Accelerate Program, each is aware of their incentive goals and updated with their monthly achievements.
- To set key performance indicators linked to budget and holding the sales team accountable for results.
- To review performance of the sales team, commending strengths and pointing out areas for improvement.
- To manage the top producing accounts within the MICE segment ensuring targets are met.
- To conduct sales calls with the team.
- To implement strategies to run the Sales team in an effective and efficient manner.
- To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
- To encourage the sales team to cross sell other AccorHotels properties.
- To organize team building activities to promote team work and camaraderie in the Sales team.
- To ensure the Sales team has outstanding relations with all AccorHotels Global Offices.
- To personally meet and greet all site inspections in the hotel.
- To lead the team in increasing the group conversion ratio of the hotel.
- To be updated of all market trends and consult the DOSM for possible actions.
- To be knowledgeable of all fire, health, safety, emergency and security procedures in the hotel.
- To represent the hotel in trade shows, road shows and business trip to build and maintain strong relationships with clients.
- To empower the team to take initiatives in their current roles.
- To constantly guide the Sales team, ensuring they are motivated, inspired and loyal.
- To build trust and team work among team members.
- To assist the Director of Sales & Marketing in recruiting new and developing talents in the team.
- To be a good example to all team members in terms of work & life balance, time management and quality of work.
- To train, coach and develop the team.
- To recognize and celebrate the success of team members in a timely manner.
- To implement duties, projects and other assignments assigned by the DOSM.
Personal Attributes
- Excellent understanding of luxury market
- Excellent understanding of all hotel departments
- Professional sales and presentation skills
- Knowledge of basic accounting, math skills and analytical capabilities required.
- Extensive knowledge of sales skills and revenue management
- Ability to assess/evaluate employee’s performance fairly.
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- A leader with a positive attitude
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Managerial / Leadership skills
- Self-motivated, creative and confident, with a highly energetic personality
- Creative, independent, and manages stress gracefully
- Ability to meet deadlines consistently
- Pro-active and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy, ideas, systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multi-task
Qualifications
- Minimum 5 years experience in sales position, preferably at an international luxury 5 star hotel
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Opera & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English, written and spoken, is preferred
Additional Information
Benefits
- An opportunity to be with world’s preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
Job Description
- Job Location will be Mumbai based
- Responsible of leading, directing and motivating the Sales team to ensure yearly sales budget is achieved and surpassed.
- Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales & Marketing.
- To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
- To actively lead the Department’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
- To assist DOSM and DRM with accuracy of revenue forecasting with most updated segments and market information.
- Responsible for Room Sales of managed accounts in MICE segment including all group bookings in both rooms and banqueting.
- With the guidance of the Director of Sales & Marketing, lead the Sales team’s financial, administrative and operational procedures to ensure the annual revenue and expense budgets are achieved.
- To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to DOSM.
- To ensure each member of the Sales team is enrolled in Accelerate Program, each is aware of their incentive goals and updated with their monthly achievements.
- To set key performance indicators linked to budget and holding the sales team accountable for results.
- To review performance of the sales team, commending strengths and pointing out areas for improvement.
- To manage the top producing accounts within the MICE segment ensuring targets are met.
- To conduct sales calls with the team.
- To implement strategies to run the Sales team in an effective and efficient manner.
- To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
- To encourage the sales team to cross sell other AccorHotels properties.
- To organize team building activities to promote team work and camaraderie in the Sales team.
- To ensure the Sales team has outstanding relations with all AccorHotels Global Offices.
- To personally meet and greet all site inspections in the hotel.
- To lead the team in increasing the group conversion ratio of the hotel.
- To be updated of all market trends and consult the DOSM for possible actions.
- To be knowledgeable of all fire, health, safety, emergency and security procedures in the hotel.
- To represent the hotel in trade shows, road shows and business trip to build and maintain strong relationships with clients.
- To empower the team to take initiatives in their current roles.
- To constantly guide the Sales team, ensuring they are motivated, inspired and loyal.
- To build trust and team work among team members.
- To assist the Director of Sales & Marketing in recruiting new and developing talents in the team.
- To be a good example to all team members in terms of work & life balance, time management and quality of work.
- To train, coach and develop the team.
- To recognize and celebrate the success of team members in a timely manner.
- To implement duties, projects and other assignments assigned by the DOSM.
Personal Attributes
- Excellent understanding of luxury market
- Excellent understanding of all hotel departments
- Professional sales and presentation skills
- Knowledge of basic accounting, math skills and analytical capabilities required.
- Extensive knowledge of sales skills and revenue management
- Ability to assess/evaluate employee’s performance fairly.
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- A leader with a positive attitude
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Managerial / Leadership skills
- Self-motivated, creative and confident, with a highly energetic personality
- Creative, independent, and manages stress gracefully
- Ability to meet deadlines consistently
- Pro-active and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy, ideas, systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multi-task
Qualifications
- Minimum 5 years experience in sales position, preferably at an international luxury 5 star hotel
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Opera & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English, written and spoken, is preferred
Additional Information
Benefits
- An opportunity to be with world’s preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
