Director, Fraud Risk

Full job description
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team
The Legal, Risk Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

What you'll do

Reporting to the VP Risk, you will be responsible for developing and managing the fraud risk strategy across the lifecycle of customer accounts. You will oversee the risk controls throughout the account lifecycle, and to ensure we are managing account fraud risk effectively and meeting regulatory and financial partner requirements. This includes standardizing fraud incident reporting, implementing robust fraud policies and controls, and ensuring compliance with regulatory and legal standards in global markets. The role requires an expert in fraud risk management with a strong understanding of global regulatory frameworks, fraud detection, and prevention mechanisms. The ideal candidate will have experience in collaborating with regulatory bodies and law enforcement agencies where required, providing guidance on emerging fraud risks, and ensuring that all necessary risk controls are in place.


Responsibilities:

Standardize and maintain the fraud incident reporting process across all regions, ensuring accurate tracking and documentation of fraud cases.

Collaborate with regulators and law enforcement agencies where required, ensuring compliance with global regulations and timely reporting of fraud incidents.

Develop, implement, and maintain account-related fraud policies, including but not limited to Identity Verification (IDV) and Know Your Customer (KYC) procedures.

Continuously evaluate and enhance fraud prevention measures, ensuring that policies align with industry best practices and regulatory requirements.

Oversee the risk controls, procedures, and processes implemented by the 1st Line of Defence for account-related fraud.

Ensure that all fraud risk controls comply with global regulatory requirements

Provide insights and recommendations to improve the effectiveness and efficiency of fraud prevention processes.

Work closely with internal teams to assess and address new fraud risks, and implement proactive strategies to mitigate these risks.

Work closely with the product, legal, and compliance teams to ensure that fraud risk management practices are aligned with business objectives and meet regulatory requirements.

Engage with senior leadership to present fraud risk trends and strategies, making recommendations for risk mitigation and operational improvements.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

10+ years of fraud risk management experience within the financial sector

Proven experience in fraud risk management, particularly in fintech, banking, or payment industries.

Deep understanding of global regulatory environments

Strong experience in developing fraud policies, procedures, and risk controls to mitigate account-related fraud. Read more