We are seeking a dynamic and results-driven individual to oversee our e-commerce platforms and social media accounts. The ideal candidate will be responsible for managing online sales channels, enhancing the customer experience, and driving brand awareness through strategic social media campaigns.
E-commerce Management :
- Develop and implement strategies to optimize e-commerce platforms for increased sales and customer satisfaction.
- Manage product listings, inventory, and pricing across online marketplaces.
- Analyze website traffic and sales data to identify trends and opportunities for growth.
- Collaborate with the marketing team to create promotional campaigns and improve website performance.
- Ensure seamless order fulfillment and address customer inquiries or complaints promptly.
Social Media Management :
- Develop and execute a comprehensive social media strategy to enhance brand visibility and engagement.
- Create, schedule, and publish engaging content across all social media platforms.
- Monitor and respond to comments, messages, and reviews to maintain a positive online presence.
- Track and analyze social media performance metrics to refine strategies and achieve KPIs.
- Stay updated on social media trends and implement innovative ideas to boost audience interaction.