Verified Job
Work from home
Customer Support Executive(Work From Home)
Work from home
#792740
Remote / WFH
Startek (Aegis Customer Support Services Pvt. Ltd.)
Job Description
What you’ll do
Role & responsibilities
-It is a Work from Home process(WFH).
-Handle customer queries through both chat and voice support channels in a professional and courteous manner
-Help customers with orders,payments, delivery and other issues
-Ensure high level of customer satisfaction by delivering prompt, empathic and solution oriented support.
-Maintain professionalism, confidentiality, and data security while handling customer information.
Preferred candidate profile
-Exellent verbal communication skills in both hindi and English
-Strong customer service orientation with a positive and professional attitude
- Willingness to work in Rotational shifts, including night shifts and weekends.
- * hours rotational shifts
-Rotational week off
- No leaves for the first 90days
- Camera must remain ON throughout the * hour working shift as per the company policy
-Candidates must have his own laptop,wifi and powerbackup.
Note:
Startek does not charge any fee for recruitment.Hiring is completely free of cost. Be Aware of anyone asking for money in the name of Startek Hiring.
Role & responsibilities
-It is a Work from Home process(WFH).
-Handle customer queries through both chat and voice support channels in a professional and courteous manner
-Help customers with orders,payments, delivery and other issues
-Ensure high level of customer satisfaction by delivering prompt, empathic and solution oriented support.
-Maintain professionalism, confidentiality, and data security while handling customer information.
Preferred candidate profile
-Exellent verbal communication skills in both hindi and English
-Strong customer service orientation with a positive and professional attitude
- Willingness to work in Rotational shifts, including night shifts and weekends.
- * hours rotational shifts
-Rotational week off
- No leaves for the first 90days
- Camera must remain ON throughout the * hour working shift as per the company policy
-Candidates must have his own laptop,wifi and powerbackup.
Note:
Startek does not charge any fee for recruitment.Hiring is completely free of cost. Be Aware of anyone asking for money in the name of Startek Hiring.
