Customer Service Representative

About Our Client:
Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.

Your New Role:
Step into a vibrant position where no two days are the same! In this role, you'll be:

Fielding Inquiries: Responding to customer and supplier inquiries with a smile, whether over the phone or via email.
Order Updates: Keeping customers informed about order updates and changes.
Sales Coordination: Collaborating with customers and the sales team to coordinate and process sales quotes.
Pricing Insight: Staying up-to-date on costs and pricing.
Lead Spotting: Identifying and passing on hot sales leads to the sales team.
Complaint Management: Navigating customer complaints professionally and escalating when necessary.
What's In It For You?

Free On-Site Parking: Say goodbye to parking hassles!
Quarterly Bonuses: Keep your motivation high with performance-based rewards.
Career Growth Opportunities: Advance your career with a company that invests in its employees.
On-Site Gym: Enjoy fitness facilities right at the office-no need to leave to work out!
Regular Team Lunches: Because work should be enjoyable!
Who You Are:

Experienced in Customer Service, Call Centers, and order processing.
Proficient with SAP
Energised by fast-paced environments.
A communication superstar with a flair for professionalism.
Ready to Dive In?
If this sounds like your kind of role, hit "Apply Now" or send Natalie an email at natalie.smith@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Read more