Customer Service RepresentativeAre you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Jaipur (Sitapura) and help deliver exceptional customer experiences through email and chat support.
π Location
Jaipur β Sitapura (On-site)
πΌ Role: Customer Support Executive
Key Responsibilities:
β Assist retail sellers with account, inventory, and order-related queries via email and chat.
β Resolve customer concerns efficiently while maintaining high service quality.
β Communicate professionally with excellent grammar, tone, and formatting.
β Meet performance metrics, including response time and customer satisfaction.
β Navigate multiple internal systems to troubleshoot and resolve customer issues.
π Eligibility
Graduate in any discipline
Freshers and experienced candidates are welcome to apply
Comfortable working in a 24Γ7 rotational environment
Willing to work on-site in Jaipur (Sitapura)
π Work Schedule
5.5 working days per week
π Transportation
Cab facility available within a 25 km radius of the Jaipur facility.
Candidates must reside within the operational cab service area.
π’ Important
This is a 100% on-site role. Remote or work-from-home applications will not be considered.
If you're passionate about customer service and ready to build your career with us, we'd love to hear from you!