Customer Service Executive | Assistant

Job description -Customer Service Executive / Assistant

The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.

Responsibilities

· Prior Work Experience With Freight Forwarder Is Must

· Planning Executing the shipment from Factory till final destination

· Handle Port to Port,Air, CIS shipment independently

· Coordinate for sea air shipment custom process

· Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor

· Place booking in shipping lines,VGM,Shipping Instructions, MBL, HBL

· Independently handle shipment from factory till final destination

· Responsible for troubleshooting any concern related to international freight transportation

· Solve customer and carrier problems

· Provide shipment quotes for customers and set up shipments as required by customers.

· Excellent multitasking skills within their work space as well as computer software programs.

· Day to day office coordination reporting to the Head of Department

· Mainatin DSR

· Sending Pre alerts to Agent Customers with related to shipments

· Take add responsibility as when required

Skills Requirements

· Good problem solving and decision-making skills.

· Minimum Bachelor Degree,

· Minimum 5 to 6-years of relevant experience of working with freight forwarder is must

· High quality written and verbal communication skills

· Ability to adapt to changes in the work environment

· Accurate and able to produce quality work

· Ability to work in teams and open to others’ views

Job Types: Full-time, Regular / Permanent
Benefits: 2nd 4th Saturday off
Education: Graduate (Preferred)
Experience: Total work: 2 to 5 year (Preferred)

Preferred Candidate

Candidate from Custom Clearance House or Freight Forwarder should only apply

Age above 30 + to 35

Staying in Western line or Metro Lines

Immediate Joining

Highly proficient in the English language (Written and Verbal communications)

Knowledge of MS Office (Excel)

Job Types: Full-time, Permanent

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:
• Food provided
• Health insurance

Schedule:
• Day shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Preferred)
• Customer service Executive / Assistant: 1 year (Preferred)

Language:
• English (Preferred)

Speak with the employer
++1-XXXXXXXXXX
Expected Start Date: 25/0+/2024 Read more