Healthcare Support Executive - BPO in Indore

Key Responsibilities
• Handling inbound and outbound calls from healthcare providers and patients
• Providing information and assistance on healthcare services and products
• Resolving customer queries and issues in a timely and efficient manner
• Maintaining accurate and detailed records of customer interactions
• Collaborating with internal teams to ensure seamless communication and coordination
• Utilizing MS-Word and MS-Excel to document and track customer information
• Continuously improving processes and procedures to enhance customer experience Read more