Customer Services Support

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Customer Care
1 month
India
Maharashtra
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ID: 468374
Published 1 month ago by Juvenca Online Pvt Ltd
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In Customer Care category
Mumbai, Maharashtra, India
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Role and Responsibility-

Act as a single point of contact for all execution issues for the E-commerce platform
Create and manage strong processes to ensure seamless business – Order Placement, Billing, Delivery, Return, Payment, and any other related issues
Create and maintain best practices for ensuring delivery across all platforms
Strong MIS governance for all input metrics required for business
Coordinating with all stakeholders ( sales, logistics, BU heads, finance, etc ) on a regular basis
Data Calling ( Inbound Outbound ).

Job Types: Permanent, Full-time

Salary: Up to ₹30,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred)

Speak with the employer
++1-XXXXXXXXXX Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Role and Responsibility-

Act as a single point of contact for all execution issues for the E-commerce platform
Create and manage strong processes to ensure seamless business – Order Placement, Billing, Delivery, Return, Payment, and any other related issues
Create and maintain best practices for ensuring delivery across all platforms
Strong MIS governance for all input metrics required for business
Coordinating with all stakeholders ( sales, logistics, BU heads, finance, etc ) on a regular basis
Data Calling ( Inbound Outbound ).

Job Types: Permanent, Full-time

Salary: Up to ₹30,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred)

Speak with the employer
++1-XXXXXXXXXX
Juvenca Online Pvt Ltd
Juvenca Online Pvt Ltd
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