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Customer Care Executive-ARD RETAIL-ARD Retail Portfolio

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Customer Care Executive

1 month

India

Maharashtra

Mumbai Get directions →

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ID: 816797

Published 1 month ago by Kotak Mahindra

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In Customer Care Executive category

Mumbai, Maharashtra, India

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Job Description : Customer Care Executive

Handling Customer Inquiries: Answer questions, provide information, and guide customers through processes.
Resolving Complaints: Listen to customer concerns, empathize, and take appropriate action to resolve issues.
Maintaining Records: Keep accurate records of customer interactions, including inquiries, resolutions, and follow-up actions.
Collaborating with Teams: Work with other teams (e.g., technical support, sales) to ensure timely resolution of customer issues.
Building Relationships: Develop strong customer relationships by providing positive experiences. Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Kotak Mahindra

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Customer Care Executive-ARD RETAIL-ARD Retail Portfolio

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