Hiring for Customer Support Associate for Tech Mahindra is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Their key duties include:
Managing inbound and outbound calls, emails, and chats.
Resolving customer issues efficiently.
Maintaining accurate customer records.
Meeting performance targets and ensuring customer satisfaction.
This role requires strong communication skills, problem-solving abilities, and proficiency in customer relationship management (CRM) tools2. Flexibility to work in shifts is often necessary.
Interested candidates can share their CV on: eshamahendra.solanki@techmahindra.com
or call on : ++1-XXXXXXXXXX
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:
Overtime pay
Performance bonus
Language:
English (Preferred)
Hindi (Required)
Work Location: In person
Speak with the employer
++1 ++1-XXXXXXXXXX
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