Counselling Manager

Location
Melbourne VIC
 
Full job description
Join the dynamic and innovative Swinburne Health Services’ team
Fulltime, ongoing position at our Hawthorn campus
HEW 9 salary + 17% super


About the Role
Swinburne University is seeking a dedicated and experienced Counselling Manager to lead our student counselling services across our three Australian campuses. This position reports directly to the Associate Director of Swinburne Health Service and plays a vital role in supporting the mental wellbeing of our students. The Counselling Manager will be responsible for the effective leadership, management, and delivery of high-quality, inclusive, and responsive counselling services that contribute to student retention and success.

As a senior member of our multi-disciplinary Health Service team, which includes General Practitioners, Registered and Enrolled Nurses, Counsellors, a Psychiatrist, Administrative staff, Health Promotion professionals, and a student Peer Support Group, the Counselling Manager will provide clinical leadership and supervision to counselling staff. This role also involves managing complex clinical cases, contributing to strategic planning, and leading service development and innovation initiatives.

The successful candidate will be expected to work collaboratively with both internal and external stakeholders. They will also be responsible for convening meetings with university-employed and contracted mental health practitioners and may be required to provide occasional support to the Medical Practice Manager when needed.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

Demonstrated experience managing a multidisciplinary mental health team and delivering counselling services
Proven experience in service and continuous improvement in an allied, mental or other health setting
Proven capability in risk assessment, crisis intervention, and case management
High-level understanding of therapeutic approaches, supervision models, and mental health issues affecting higher and vocational education students
Experience contributing to strategic planning initiatives and representing mental health services on university-wide committees or working groups to inform policy, service development, and student wellbeing strategies.
Further information about this role can be found in the attached position description.

Qualifications
Undergraduate degree in Psychology, Social Work, Counselling, or Mental Health Nursing
Registration with a relevant professional association

About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au .

Applications Close: Monday 21st July 2025, 11pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.
We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact at DCR@swin.edu.au or call +61 3 9214 3550.
Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquires about the role can be sent to talentacquisition@swin.edu.au (general enquires will not be answered by phone).

Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.
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