Location
55 John Street, Toronto, ON
Full job description
Job ID: 55991
Job Category: Information Technology
Division Section: Technology Services, Technology Standardization Delivery
Work Location: Metro Hall, 55 John St, Toronto, ON, M5V 3C6
Job Type Duration: Full-time, Temporary (12 month) Vacancy
Hourly Rate: $56.11 - $61.51
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 30-Jul-2025 to 13-Aug-2025
Job Description:
To lead project teams and provide senior technical consulting and analysis, development, testing, quality assurance and project planning expertise to deliver and sustain critical enterprise business applications and information.
Major Responsibilities:
Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
On a project basis, provides direction and assigns work to non IT positions e.g. divisional unit staff (management bargaining-unit).
Applies technical expertise to develop and/or input to procurement and project management documentation. Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports. Audiences include business/project managers, project team members and other orders of government and external parties.
Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
Generates the plan and directs the project team in the execution of software upgrade activities.
Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
Applies technical expertise to support the development and testing environments of complex computing solutions.
Key Qualifications:
Bachelor’s or Master’s in Computer Science, AI, NLP, or a related field.
Extensive experience years in Artificial Intelligence/Machine Learning (AI/ML), with hands-on experience in both NLP/LLM systems and agentic architecture.
Experience in Python and frameworks like LangChain, LlamaIndex, Hugging Face Transformers, AutoGen, or CrewAI.
Experience in Retrieval-Augmented Generation (RAG) architectures, vector databases (e.g., Pinecone, FAISS), and semantic search.
Experience building agents capable of reasoning, tool use, memory retention, and multi-step task execution.
Proficiency in Large-Language Model (LLM) integration, fine-tuning (e.g., LoRA, PEFT), and prompt engineering techniques.
Proficiency with MLOps tools (Docker, Kubernetes, CI/CD) and deploying models in cloud environments (AWS, GCP, Azure).
You must also have:
Demonstrated efficiency and effectiveness in teamwork, facilitation, communications, conflict resolution, problem solving, crisis and risk management and team leadership in projects, assignments and service engagements.
Demonstrated ability to prepare, organize and present business cases, proposals, solutions and budgets or similar formal documents and statements to various audiences, including stakeholders, clients and the public.
Demonstrated business acumen to establish and maintain an effective consulting relationship with corporate clients and vendors, with a strong customer service orientation.
Proven ability to negotiate effective resolution of conflicting business priorities with corporate business clients. Listening and interacting skills are essential.
Strong interpersonal skills and an aptitude to work independently and collaboratively with others in a multidisciplinary team setting
Knowledge of mainstream and emerging architectures, technologies or software products such as document management, data warehousing, and e-services.
Ability to work with competing demands, prioritize and meet deadlines.
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
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