Computer Operator/Non-Voice

Overview:

We are looking for a detail-oriented, efficient, and dependable Computer Operator to join our team. The ideal candidate will be responsible for performing routine computer operations and data processing tasks in a non-voice capacity. This role involves handling daily administrative duties, ensuring data accuracy, managing systems, and assisting in maintaining smooth office operations. The position is based in the office, and the candidate will be required to work onsite.

Key Responsibilities:
• System Monitoring Operation:
• Oversee the daily operation of computer systems, ensuring they run smoothly and without interruption.
• Operate and monitor multiple computer systems, ensuring they are working correctly and responding to any technical issues promptly.
• Ensure proper system backups and scheduled maintenance tasks are carried out without disruptions.
• Data Entry Management:
• Input, manage, and update data into various systems, databases, and spreadsheets with accuracy.
• Verify data for errors and discrepancies, ensuring that information is processed in a timely manner.
• Organize and maintain files and records, ensuring that they are accessible when required.
• Troubleshooting Technical Support:
• Assist with resolving minor technical issues by troubleshooting software or hardware-related problems.
• Coordinate with the IT department for more complex technical issues or system failures.
• Ensure that any downtime or errors are resolved swiftly to prevent disruptions in workflow.
• Documentation Reporting:
• Maintain logs of computer operations and activities for auditing and operational purposes.
• Prepare regular reports on the status of computer systems, data processing, and any issues encountered.
• Communicate with the management team about any concerns or improvements needed for system performance.
• Process Improvement:
• Suggest process improvements and tools to increase operational efficiency.
• Participate in training sessions to stay updated on new software or processes that may improve day-to-day operations.
• Administrative Support:
• Provide general administrative assistance to the team as needed, including managing email correspondence, scheduling, and maintaining records.
• Ensure that all office-related documentation is organized and filed correctly.
• Support other departments with data management tasks as required.

Skills Qualifications:
• Educational Requirements: A high school diploma or equivalent; a degree or certification in IT, Computer Science, or a related field is a plus.
• Technical Skills: Basic knowledge of computer systems, operating systems (e.g., Windows, Mac OS), and MS Office (Excel, Word, etc.).
• Attention to Detail: Strong attention to detail with the ability to identify errors and resolve them efficiently.
• Problem-Solving: Ability to troubleshoot minor technical issues and escalate problems when necessary.
• Organizational Skills: Excellent organizational and time management skills with the ability to handle multiple tasks efficiently.
• Communication Skills: Good written and verbal communication skills to report issues and provide support to the team.
• Reliability: Punctual, reliable, and able to work independently with minimal supervision.

Work Environment:

This role will be based in the office with a standard workweek. The candidate should be prepared to work in a fast-paced environment, handling multiple tasks and troubleshooting technical issues. The office is equipped with all necessary tools and resources to ensure efficiency and productivity.

Compensation:

Salary and benefits will be commensurate with experience. Benefits include [insert details about health benefits, paid time off, etc.].

This Computer Operator/Non-Voice position offers an opportunity for those with an interest in technology, data processing, and system operations to contribute to a growing company while enhancing their skills in a dynamic, professional environment. If you are a proactive and meticulous individual with a passion for supporting operations and systems, we encourage you to apply. Read more