Administrator - Consent Services

Permanent opportunity based in Auckland
Become an integral part of a high performing, engaged team
Salary of $66,834 + 5 weeks' annual leave + benefits
Te Whiwhinga Mahi - Our opportunity

Part of our national Building Consent Authority, Consentium, this is an integral support role to the team of building control officers. You'll provide technical administrative support to the Consent Processing and Inspection teams who conduct inspections, process and issue building consents and code compliance certificates. You'll also respond to general customer enquiries, ensure work volumes are managed successfully, and work to establish, maintain and monitor appropriate standards for the team.

The Administrator - Consent Services works closely with other team members, the wider Consentium team, K inga Ora project managers and administrators, as well as councils across New Zealand to ensure Consentium's legislative obligations are met, documentation is well managed and excellent customer service is provided. There is a strong focus on building constructive relationships with internal and external customers through all interactions.

The role requires a practical and positive approach, with strong self-management and relationship skills. Prior experience within building consent authority, inspections booking would be advantageous.

This team enjoys flexibility to work from home a few times per week, with Tuesdays and Thursdays as anchor days to be in the office. Our new Administrator will need to be in the office daily for training and can enjoy working from home days once fully up to speed with the role.

Ng pumanawatanga ou - What you will bring

A team player with a positive attitude and great communication skills, you'll bring your prior administrative experience and great time management to this collaborative and detail-oriented team. You'll also demonstrate:

Previous experience working in a regulatory, construction or social housing environment or customer-focused role, working with a diverse stakeholder group
Ability to adjust your communication style to suit your audience
Ability to comprehend information quickly to determine circumstances and choose an appropriate course of action while following best practice and process
Technically competent to navigate our inspections booking systems and other IT systems - prior experience with booking inspections is an advantage.
Nou te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits

As a K inga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mo m tou - Our Organisation

At K inga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for K inga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for M ori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

O T tou Uara - Our Values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:

Manaakitanga - People at the Heart
Mahi Tahi - Better Together
Whanake- Be Bold
Tuhono mai - Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz. If you have any questions, please contact aash.karnawat@kaingaora.govt.nz

Applications close on 17th August at 11:55pm

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation. Read more