Community Engagement Manager- job post The Rounds
Job Description
The Rounds
Community Engagement Manager: Toronto / Montreal / Halifax
Full-Time · Remote-Flexible · Healthcare Technology
Key Information
Team: Commercial/Product
Employment Type: Full-time, Permanent
Vacancy status: Existing vacancy (active hiring).
Vacation: 15 days, prorated in the first year
Location: Ontario/Quebec/Nova Scotia
Hours: 40 hours a week with a flexible schedule, able to cover 9:00 am - 5:00 pm, Toronto, Ontario, Canada time zone. (Eastern Standard Time (EST))
Start Date: As soon as possible
About The Rounds
The Rounds is a Health Care Professionals (HCPs) collaboration platform, a dynamic and fast-moving health technology company. The Rounds connects HCPs across Canada, enabling meaningful peer engagement, medical education, and life sciences partnerships that improve patient outcomes.
About this Opportunity
This is a dedicated role that will own community growth and engagement at an organization that has built strong HCP relationships over the past 14 years. This role brings a fresh set of eyes to member engagement, sharpening what's worked, rethinking what hasn't, and turning that thinking into real systems, content, and relationships.
This role moves between strategy and execution, from setting the engagement strategy to writing the welcome message. The ideal candidate understands how HCPs engage differently: time-scarce, skeptical of anything promotional, driven by peer credibility. And since this function is still proving its value, you'll need to back your work with data as much as relationships.
Success in this Role Looks Like
Operationalizing Engagement. Defining and modernizing the processes, cadences, and systems this function runs on, turning disconnected efforts into something repeatable.
Running the community. Owning the day-to-day pulse of our HCP community across whatever channels we use to host it, from welcoming new members to surfacing and resolving issues.
Growing engagement. Identifying and nurturing highly engaged members, building the kind of one-to-one relationships that turn casual participants into advocates.
Creating relevant content. Planning and executing discussion topics, content, and programming that HCPs find valuable, respecting their time and clinical credibility.
