Commerical Service Technician Lead

Location
Calgary, AB T2C 4X7
 
Benefits
Pulled from the full job description
 
Full job description
Job Title: Commercial Service Technician Lead
Location: Calgary, Alberta

We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in todays every-changing market.

We have a solid backlog of work and are looking for the right team members to join our crew! Areas of work are installing, troubleshooting and repairing commercial/industrial doors, door opening systems, gate opening systems and dock leveling systems. This position has working conditions that expose you to various weather conditions and require you to work in a dirty, dusty, oily environment.

Responsibilities:

Service and install various products, including but not limited to: sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
Repair and troubleshoot defective equipment.
Maintaining proper truck stock, inventory, and company vehicle.
Responsible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
Interact with customers, end-users, and general contractors courteously and professionally.
Apply critical thinking and problem-solving skills to address diverse door and site requirements.
Performing routine preventative maintenance.
Adhere to all safety policies and procedures.
Promote the company’s operational visions, values, and goals.
Participate in training or other team activities to support ongoing continuous improvement.
Perform other duties as assigned by the Manager or his/her designate.
Qualifications:

At least 4- 10 years experience in including sectional doors, rolling doors, fire doors, loading dock equipment, impact doors, rubber doors, fabric doors, and roll shutters.
Electrical experience is a plus.
Some travel required (overnight, weekends)
On call rotation
Valid driver’s license with a clean driving record – Class 5
Demonstrated mechanical aptitude and troubleshooting skills.
Ability to handle a physical workload.
Proficient with power tools.
Independent work capability.
Service-oriented individual with effective written/verbal communication skills.
Comfortable working at heights.
Adaptability to a changing work environment.
Effective interpersonal skills.
High school diploma or equivalent.
Must pass background check
Basic math skills.
Working Conditions:

Must be able to work in any weather conditions (indoors/outdoors).
Come work with us! If you are passionate about delivering high-quality service and have the skills necessary for this role, we encourage you to apply. Join us in making a positive impact through your expertise as Commercial Service Technician.

We offer:

Competitive base salary
Competitive and comprehensive benefit package 100% company-paid
Vacation Pay
Standard business hours are 7:00 AM-4:00 PM. At times technicians will work early or stay late.
Company truck and Fuel Card
Paid on-call rotation and standby fee
Company Paid Power Tools (must supply own hand tools).
Growth opportunities.
Pension Plan
Ongoing training.
Positive work environment.
Stable, growing company.
We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

Job Types: Full-time, Permanent

Pay: $32.00-$44.00 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Language:

English (preferred)
Work Location: On the road

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