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Verified Job Accounting - Finance

Client Success Partner

Mumbai, Maharashtra
Accounting - Finance
#590054
Remote / WFH

Job Description

Job Requirements

Position: Client Success Partner

Company Name: IDFC FIRST Bank

Job Type: Full-Time

Job Category: Sales & Relationship Management- Retail Banking

Department: Retail Banking > Startup Banking > Sales

Location: Mumbai, Maharashtra, India

IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as a Client Success Partner. As a Client Success Partner, you will be responsible for building and maintaining strong relationships with our clients in the retail banking sector. This is a full-time position based in Mumbai, Maharashtra, India.

Key Responsibilities:

- Develop and maintain relationships with clients in the retail banking sector

- Understand clients' needs and provide tailored solutions to meet their financial goals

- Act as the main point of contact for clients, addressing any concerns or issues they may have

- Collaborate with internal teams to ensure timely and accurate delivery of services to clients

- Identify opportunities for cross-selling and upselling to increase revenue

- Monitor and analyze client performance and provide regular reports to management

- Stay updated on industry trends and developments to provide valuable insights to clients

- Conduct regular client meetings and presentations to showcase our products and services

Qualifications:

- Bachelor's degree in Business Administration, Finance, or a related field

- Minimum of 3 years of experience in sales and relationship management in the retail banking sector

- Proven track record of building and maintaining strong client relationships

- Excellent communication and interpersonal skills

- Strong analytical and problem-solving abilities

- Ability to work independently and in a team environment

- Proficient in Microsoft Office and CRM software

- Knowledge of the local market and industry trends

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a driven and customer-focused individual with a passion for sales and relationship management, we encourage you to apply for the position of Client Success Partner at IDFC FIRST Bank.
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