Client Relations Administrator

Location
101-550 91 St SW, Edmonton, AB T5J 1L3
 
Full job description
About Zen Residential Ltd.

At Zen Residential, we are dedicated to creating exceptional living experiences by providing top-tier property management services. As we scale our operations, we are committed to maintaining high standards of compliance, client satisfaction, and operational excellence. To support our growth, we are seeking a proactive and detail-oriented Client Relations Administrator to strengthen our team.

Join Our Growing Team at Zen Residential!

Are you passionate about making a difference in the way people live? Do you thrive in fast-paced, innovative environments where your skills can truly shine? If so, Zen Residential is looking for a motivated, tech-savvy individual to join our team as a Client Relations Administrator. This is more than a role — it’s your opportunity to kick-start a career in property management and operational support, helping us deliver high-quality housing experiences while developing your expertise.

About the Role

To support our expanding operations, we’re seeking a proactive and detail-oriented team player who can help us streamline processes, maintain compliance, and support our property teams. You’ll be at the core of our day-to-day operations, ensuring everything runs smoothly, from lease paperwork to vendor coordination and reporting.

What You’ll Do

Assist with developing, implementing, and tracking policies and procedures.
Support tenant onboarding and offboarding, including collecting documents and ensuring seamless transitions.
Help ensure property and unit setups are accurate and audit files for quality and compliance.
Draft reports, legal notices, and meeting documentation using your excellent PowerPoint and Word skills.
Create and manage vendor RFPs, compare proposals, and track service delivery timelines.
Support financial tasks like reviewing budgets, processing invoices, and tracking expenses.
Collaborate with internal teams in organizing meetings, training, and process improvements.
Handle tenant queries in coordination with property management, ensuring the highest level of service.
What We’re Looking For

Recent graduate with a Bachelor of Commerce (BComm) or similar degree.
Strong skills in Excel, PowerPoint, and digital communication tools.
An analytical mindset with the ability to learn quickly and adapt to new systems, including AI tools.
Exceptional attention to detail — you spot errors before they happen.
Excellent communicator — clear, professional, and confident.
Self-driven, eager to grow, and ready to contribute to a collaborative team.
Why Zen Residential?

At Zen Residential, you'll be part of a forward-thinking company committed to innovation and employee growth. We believe that supporting our team means investing in your success. This role is a stepping stone into the world of property management, offering endless opportunities to learn, innovate, and grow.

Ready to Make an Impact?

We look forward to welcoming a passionate team member eager to grow with us!

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