Case Manager - Seniors Communities

Location
Castle Hill NSW
 
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
 
Full job description
About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.
Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.
For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!
As a Seniors Living – Case Manager, you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven team where we don’t just talk about values – we live them.
Your opportunity
Full time Position based at Castle Hill
Based at Castle Hill, this role offers a rewarding opportunity to guide prospective and current residents through every step of their aged care journey. You’ll assess care needs, coordinate services, and ensure clients receive the best possible support tailored to their individual goals and government funding entitlements.
With care and capability, you will:
Provide person-centred case management using a consumer-directed approach
Conduct assessments and create initial care plans and budgets in collaboration with clients
Support a seamless transition from enquiry through to care delivery
Monitor service delivery and proactively advocate for clients as their needs change
Maintain accurate documentation in Anglicare systems and ensure compliance
Foster relationships with internal and external stakeholders to enhance growth and service reach
Represent Anglicare at events or presentations that promote our services and point of difference
What you’ll bring
You are a compassionate, detail-oriented case manager with experience in aged care and a passion for empowering older Australians. You’re confident navigating funding structures and skilled in building relationships with both clients and care teams.
You will also need:
Diploma of Service Coordination, Community Services, or equivalent qualification
Experience conducting assessments in home settings and delivering exceptional customer service
Previous sales experience or the ability to articulate service value to prospective clients
Strong technology skills and confidence using CRMs and digital tools
A current driver’s licence
A commitment to Anglicare’s values of integrity, justice, compassion, and excellence
Why Anglicare Sydney?
We provide meaningful opportunities and choice – for the individuals and communities we support, and for the dedicated people who make it happen.
At Anglicare Sydney, you’ll join a team that values people and purpose. You’ll be supported to develop your career, strengthen your professional confidence, and contribute to a team that’s passionate about making a real difference.
You’ll also enjoy:
Salary packaging to increase your take-home pay
Ongoing training, development and professional supervision
Opportunities to work across growing service areas within Seniors Living
Flexible work arrangements to suit your schedule and priorities
Access to the Employee Assistance Program and retail discounts
Fitness Passport for discounted access to 800+ gyms
Are you ready for a career that means more?
To apply for this role, please click ‘Apply’. All applicants will receive a response.
Anglicare Sydney is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds.
Application Close Date: August 29, 2025
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