Branch Manager

To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines,
stocks, tools, petty cash and the operational standards.
To Maintained Fixed Assets registers and take care of the Fixed assets in the clinic.
Train, Guide, retained and Motivate the clinic teams to perform better.
To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.
To be responsible for Ensuring Standardization of Clinics as per SOP.
To be responsible for Product Explanation / Consultations / Counseling Closing.
To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling Cross Selling.
To be responsible for retention and daily appreciation of staff.
Evaluate employee performance and develop individual development plans.
Quarterly KRA of existing staff and monthly KRA of new staff.
To be responsible for assisting training staffs.
To be responsible for implementing at clinic any new policy / SOP.
To be responsible to take reference, Review Feedback from patient.
To be responsible for Handling Customer Complaints Queries.
Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/
Reports.
To be responsible for ensuring grooming standards as per the company are met.
Should take up Hair Treatments as and when required / instructed in case of exigency and
emergency requirement.
Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.
To maintained stock and Clinic cash Petty Cash.
Do billing in ERP as and when required Read more