BM Analyst

Position Overview Role Description Job Description Summary The Business Analyst is responsible for analysing the requirements and requests from the business as well as identifying and assessing change needs. The Business Analyst captures and documents requirements, analyses the impact of changes and supports the business throughout the implementation process. The Business Analyst supports the Lead Business Analyst in communicating and reporting the status of service level agreement and key performance indicators (KPIs). This role is part of TDI COO Central Resource Management team. The team is responsible for the Headcount and Workforce Cost reporting for Technology Division of the bank. The business analyst has to ensure that change initiatives are understood and governance is established in coordination with the global change management practices. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Your key responsibilities may include and is not limited to . Provide high quality end to end reporting & analytical services . Develop & maintain collaborative working relationships with partner teams including Finance, COO, HR, Program Managers . Prepare & review monthly forecasting . Leverage best practices & process excellence ways of working across all processes . Target Operating Model (Definition & execution of TOM), closely track the headcount movements and provide update to the management . Further development of the performance management process and related projects . Organization of a smooth delivery process of KPI-relevant parameters (definition, current measured values, goals, comments, etc.) as the basis for the creation of monthly management scorecards. . Creation of performance review documents for senior management in TDI and the COO TDI . Responsibility for the achievement of the corresponding goals of the RM team . Resource Management, hiring, attrition, seating, internalization tracking etc. . Identify opportunities for process improvement and automating current business process to avoid manual intervention . Responsible for managing the HC allocation and handling business queries . Timely respond to ad-hoc queries form senior management Your skills and experience . 5-8 years of work experience . Proficient in MS Excel, PowerPoint and other BI Tools . Technical knowhow of Power BI, Tableau and Python would be an advantage . Proven change management & process improvement experience . Strong written & oral communication skills . Able to work with global stakeholders . Capable of handling different important tasks simultaneously, with ability to challenge & prioritize . Familiar with project management & governance How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination