Bilingual Lifestyle Consultant (Sales and Marketing)

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Lifestyle Consultant to join our Faubourg du Mascaret team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex's Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About the Opportunity

Maintaining and managing the resident funnel e.g. inquiry tracking, requests for accommodation, referrals, follow-up process; and tracking all sales activity and leads in a database;
Meeting potential residents to assess which service line is safe and appropriate for their lifestyle and care needs. Responding to information requests from potential clients and completing bookings for permanent and short-term resident stays as required;
Providing tours to prospective residents and other interested persons;
Maintaining the Sales/Information Package; reviewing the contents with all new residents;
Assisting with the admission; transfer to other services lines, and discharge of clients in coordination with the management team;
Managing all aspects of the sales process to help prospects and their families make the decision to choose a retirement community;
Developing and executing quarterly sales and marketing plans to deliver on budgeted occupancy objectives;
Engage in healthcare professional outreach programs that build relationships and generates referrals through local clinics and groups;
Developing advertising and promotional strategies.
About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A diploma or degree in marketing, public relations, or other related field;
3-5 years of sales or marketing experience, including event planning;
Proficient computer skills including knowledge of Microsoft Office suite products;
A valid Class 5 Driver's License;
Advanced proficiency in the English and French language is required;
Previous experience in working with the elderly in a long-term care or a seniors' independent living environment considered an asset;
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.