Bank Theatre Nurse / OTP

Personal Attributes Skills

Essential:

RGN/NMC qualified with current registration and PIN.
Experience in Theatres with a minimum of two years post qualification experience.
Specific experience in Anaesthetics and Recovery (Anaesthetic Trained)
PC literate with intermediate skills on all Microsoft Office packages.
A strong focus on customer care.
Excellent communication skills both written and verbal.
Desirable:

Working knowledge of Clinic Office or equivalent Patient Admin software package.
Familiar with workplace regulations (Health and Safety at Work; Data Protection; Employment Law Practices).
A certificate in Immediate or Advanced life support.
Experience of working in a laser safe environment
Key Responsibilities and Duties

Customer Focus

Excellent people skills in dealing with patients, relatives and companions who may be anxious and vulnerable, with the ability to put people at ease by demonstrating a calm professional approach.
Promote clinic and its service in a positive manner
Respond to customer complaints that relate to any issue that have occurred during a surgical episode.
Ensure that all patients leaving the theatre complex have all the required information including contact numbers; that patient have all the required discharge supplies (dressings, analgesia , etc.) and that they fully understand the next steps in their treatment pathway.
Participate in the clinics customer care program as a theatre representative as an when required
Patient Care

Assess, plan, implement and continuously evaluate patient care in accordance with specific cosmetic procedures / protocols to ensure the efficacy of the procedure and the optimal outcome. If at any point during the episode of treatment an adverse incident occurs or a poor outcome is achieved the nurse will engage the Clinic Manager or Medical Director.
Effectively and accurately document all patient observations and treatments and file / enter on to clinical systems as appropriate.
Chaperone patients during surgeon’s pre-operative consultation and consent process
Ensure patient confidentiality at all times and that the patient’s privacy and dignity are respected at all times
Have an understanding of and abide by the HIS Care Standards, specifically “Independent Specialist Clinics”, and adhere to the NMC professional code of conduct at all times. Read more