Associate Technical Service Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Reporting to the Technical Services Manager, this position has the responsibility to support Medtronic business by ensuring seamless technical support and maintenance for our products, focusing on timely service and repairs to maintain customer satisfaction. The position acts as a key technical resource, bridging the gap between sales teams, customers, and healthcare professionals by providing essential technical information and support.

Responsibilities may include the following and other duties may be assigned:

On-site technical service and support without sales service quota.
Ensure all Preventative Maintenance is carried out in a timely manner as per manufactures guidelines
Make corrective repair calls to equipment in accordance with manufacturer's guidelines
Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems.
Provides sales personnel with technical data necessary for the demonstration of products.
Acts as a liaison between sales personnel and customers on technical issues.
Required Knowledge and Experience:

Bachelor Degree with 0 years experience, or a Diploma with 2 years of relevant experiences, or a Vocational certificate with 4 years of relevant experience.
Relevant experiences in repairing and servicing medical devices
Team player
Customer focused
Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.


About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of +5,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Read more