Reporting to the Manager, Employee Records and Benefits (ERB) and under the work direction of the Team Coordinator, the Associate is responsible for administering all benefits programs, and collecting and interpreting employee information from managers/directors for new hires, terminations, job status / salary changes, and leaves. Enters relevant information into HRIS system and updates enrollment with Benefit Carriers as required. Liaises with employees, managers, HR, Recruitment, Payroll, Scheduling/Timekeeping to process, document, and record employee data. Provides explanation and benefit interpretations to employees and/or other partners. Liaises with benefit carriers, other employers, and governmental agencies, such as the Pension Corporation, regulatory bodies, and professional associations to obtain information, clarify discrepancies, resolve problems and deal with employee concerns. Interprets and applies collective agreements and relevant policies.
What You’ll Do
• Processes accurate employee records related to new hires, transfers, terminations, leaves, status/salary changes, seniority, and other relevant information.
• Processes accurate employee benefits information, including enrolments, terminations and status changes that reflect employees request and/or contractual and carrier requirements.