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Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell

Mumbai, Maharashtra
Accounting - Finance
#567953
Remote / WFH

Job Description

IDFC FIRST Bank


Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell
IDFC FIRST Bank • Delhi • via Career At IDFC First Bank
10 hours ago
Full–time
Apply on Career At IDFC First Bank
Job description
Job Requirements

Job Description: Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell

Company Name: IDFC FIRST Bank

Job Type: Full-Time

Job Category: Retail Banking

Department: Retail Banking > Debt Management-Recoveries > Field > Consumer Loans & Cross Sell

Location: Delhi, India

IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as an Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell. As a leading financial institution, we are committed to providing our customers with the best banking experience and we are looking for someone who shares our passion for excellence.

Key Responsibilities:

- Manage a portfolio of delinquent consumer loans and work towards recovering the outstanding amounts

- Develop and implement effective strategies to minimize losses and maximize recoveries

- Conduct field visits to meet with customers and negotiate repayment plans

- Cross-sell other banking products and services to customers during recovery visits

- Maintain accurate records of all interactions with customers and update the recovery status in the system

- Collaborate with internal teams such as sales, credit, and legal to resolve customer issues and ensure timely recovery

- Stay updated with industry trends and regulations related to debt management and recovery

Qualifications:

- Bachelor's degree in Finance, Business Administration, or a related field

- Minimum of 2 years of experience in debt management and recoveries, preferably in the banking industry

- Strong understanding of consumer loan products and recovery processes

- Excellent negotiation and communication skills

- Ability to work independently and meet targets within tight deadlines

- Proficient in MS Office and other relevant software applications

- Willingness to travel for field visits as required

We offer a competitive salary and benefits package, along with opportunities for growth and development within the organization. If you are a self-motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

Additional Parameters:

- Fluency in local language (Hindi) is preferred

- Knowledge of local market and customer behavior is a plus

- Experience in cross-selling banking products is an added advantage
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