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Area Operations Manager

Mumbai, Maharashtra
Accounting - Finance
#493903
Remote / WFH

Job Description

Deutsche Bank


Nfrm Service Centre
Deutsche Bank • Mumbai, Maharashtra • via Trabajo.org
22 hours ago
Full–time
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Job description
We are c omm i tt e d to b e i ng t he be s t fi n a n c ial s erv i c es prov i der in t he w or l d, bal a n c i n g passi o n w i t h pre c ision to deli v er superi o r s o l u t io n s f or o u r c lie n ts. T his is m a de pos s i b le by o u r p e o p l e : agile mi n ds, a b l e t o see beyond t he o b vi o us a n d act e f f ectively in an e ve r - c ha n g i ng gl o bal busi n ess l a nd...
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IDFC FIRST Bank


Area Operations Manager
IDFC FIRST Bank • Mumbai, Maharashtra • via Trabajo.org
22 hours ago
Full–time
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Job description
Job Description

Job Title
- Area Operations Manager

Place of work
- Mumbai

Business Unit
- Rural Banking

Function
- Credit Operations
• Job Purpose:
• Primary Responsibilities:
Implement approved departmental policies, processes, procedures and provides instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.

Monitor the approvals / cancelation / freeze of the customers’ credit limits and proceed to the relevant account’s accurate and timely update to the available systems, so as to support the accurate provision of credit to customers.

Communicates with the relevant Credit Analysts in case of clarifications required regarding the credit limits of the clients and proceeds to their accurate update.

Provides the required information as requested from all the available systems regarding the customer accounts credit limit profile.

Ensure implementation of the policies to ensure high quality of the retail portfolio while meeting the target TAT.

Employ tools such as automation and digitization to increase process efficiency.

Conduct detailed analysis of delinquencies and recommend changes to the product teams.

Ensure the successful adoption of internal compliances & regulatory framework across the assigned region.

Review and approve credit proposals given the discretionary authority and escalate others to those with the appropriate approval authority while ensuring compliance with the bank’s credit policy.
• Secondary Responsibilities:
Monitor and review the performance of the retail credit portfolio on a regular basis, providing recommendations for adjustment where necessary. Contribute to portfolio management programs i.e. limit increases, loan postponements etc.

Provide recommendations regarding improvements and changes to the credit policies and procedures, documenting and circulating policies, to ensure that all requirements are fulfilled and risks are mitigated while delivering a high quality service to customers.
• Managerial & Leadership Responsibilities:
Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements.

Champion IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.
• Educational Qualifications:
Graduate - Any

Post Graduate - MBA
• Experience:
8+ years in credit operations.
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