Administration officer
Job Description
Location: 48 Flemington Rd, AU
Company: theroyalch
The Hospital:
The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.
RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.
RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.
The RCH is committed to the Child Safe Standards.
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.
For further Information on RCH is available here.
Administration Officer (Grade 2) - Complex Care Hub
Work for Australia’s leading Children’s Hospital
Friendly and supportive team environment
Permanent Part Time Role
About the Role:
This is a Permanent Part Time position at 0.6EFT/48 hours per fortnight within the Complex Care Hub.
You will provide administrative support, manage data, and centralise tasks to optimise efficiency. You will be a key point of contact for patients, families, and staff, helping to ensure care is integrated, coordinated, and family-centred. The role also involves promoting effective communication and collaboration across multiple teams and services.
Classification for this position will range from A021- A025 (FTE base salary $66,768 to $73,811.92 per annum, plus superannuation).
What you’ll achieve:
Successful partnership with the multidisciplinary team providing competent and efficient administration
Management and organisation of families medical appointments and assist to minimise hospital attendance
Work with multiple departments across the Hospital to provide assistance to families
Your skills and experience:
Demonstrated proficiency in the use of established administration process
Demonstrated customer service skills
Demonstrated commitment to work and contribute as part of a team
Experience in using computer applications, including but not limited to the Electronic Medical Record.
About the Department
Complex Care Hub is an interdisciplinary service that coordinates the health care experiences for complex patients and their families. Patients with complex needs frequently require multiple teams, advance technology and medical equipment to support their care needs, both within the hospital, community and at home.
What we offer:
Salary Packaging – Increase your take home pay!
Employee Assistance Program
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Other requirements:
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Current NDIS Worker Screening Check
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure
Application process
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
