Administration Assistant - Corporate Commercial

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Administrative experience

Customer service

Do you have experience in Administrative experience?
Education

GCSE

Do you have a GCSE?
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
 
Location
Croydon
 
Full job description
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Corporate Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden, Corporate Commercial are on the hunt for an Administration Assistant to help and support with the day-to-day tasks in the office. We are looking for a bright, personable, self-motivated individual for this entry level role. You will be supporting a team of Account Handlers to provide clients with appropriate advice and a quality service to meet their individual insurance needs.
This position is ideal for a recent school or college leaver looking for their first career opportunity. We will provide you with all the training and support you need to learn our business, gain recognised industry qualifications and progress into an Account Handler role.
Please note this is a full-time, permanent opportunity. You will be based in our Croydon office and ideally be onsite for 3 days per week on average.
Overview:
Assist in handling and directing incoming calls and emails.
Ensuring records are kept up to date.
Following up on any outstanding requirements from client questions ensuring they are actioned by an appropriate team member.
Dealing with the post on a daily basis.
Distribution of post to the correct people within the business.
Helping keep a clean and tidy office.
Doing adhoc work as and when requested.

Knowledge:
A minimum of 12 months' experience in an administrative position.
A school/college/university leaver looking to start a career in insurance.
Knowledge of all Microsoft packages.

Skills:
Self-motivated.
A willingness to learn.
Excellent attention to detail.
Excellent customer service skills verbally and written.
Being able to use your own initiative.
Work well on your own and in a team.

Qualifications:
GCSE Maths and English (or equivalent).
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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