Job Description:
· Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
· Understand the client requirements and specifications of the project
· Ensure that the deliverable to the client adhere to the quality standards
· Outbound calls to insurances for claim status and eligibility verification
· Denial documentation and taking further action
· Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
· Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
· Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
· Maintain the individual daily logs
· Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
· Work cohesively in a team setting
· Assist team members to achieve shared goals
· Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided company's quality system and policies
Skills:
· Good communication skill
· 1+ year experience in USA AR calling experience
· Experience in medical billing accounts receivables in US healthcare
· Ready to work in night shift
· Preferably having knowledge of Patient Calling
Read more