Internal Communications Coordinator- Operations

Location
Malvern East VIC 3145•Hybrid work
 
Benefits
Pulled from the full job description
Opportunities for advancement
 
Full job description
Your New Chapter
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement.
We’re seeking a highly organised and proactive Internal Communications Coordinator – Operations to support the delivery of clear, consistent, and timely messaging across our national clinic network. Sitting within the Operations team, this role plays a critical part in connecting our support office and operational leaders with frontline clinic teams.
You’ll be responsible for planning and coordinating internal communications, managing key platforms and tools, supporting operational meetings and events, and ensuring communications are aligned with business priorities. This is a great opportunity for someone who enjoys bringing structure to complex environments, thrives on cross-functional collaboration, and is passionate about helping teams stay informed, engaged, and aligned.
Key Responsibilities
Plan and coordinate communication schedules across key operational channels.
Draft and deliver Weekly Action Bulletins, operational updates, and critical alerts to field and clinic teams.
Manage content for events like forums, town halls, and regional get-togethers.
Support regular meetings (e.g., fortnightly ops meetings, monthly training), including agendas, notes, and follow-ups.
Maintain and improve communication platforms and resources like the VP Hub and Clinic Activity Planner.
Collaborate with key stakeholders to ensure messages are aligned, well-timed, and clinic-read
Skills, Attributes, and Experience:
Experience in operations, business support, or project coordination roles.
Top-notch communication and relationship-building skills – across all levels.
Sharp organisational skills and the ability to juggle multiple priorities with grace.
Confidence working through ambiguity to create clarity and structure.
Strong attention to detail and a focus on value delivery.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); SharePoint and project tools a bonus.
Experience in multi-site industries like healthcare, veterinary, retail, or franchising is a plus.
Why VetPartners?
At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
How To Apply:
Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.
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