Industrial Application Engineer

Job description
Qualification - B.E. Mechanical with 3-4 + years’ experience

Location: Pune Ahmedabad

Preferably from Bearing Industry

Key Responsibilities:
• Provide product or knowledge-based services and technical support to customers and sales team members
• Conduct point of application studies for top MRO customers
• Perform failure diagnosis in case of failure of critical application bearings
• Address and resolve all technical customer complaints
• Review customer specifications and transfer customer requirements, industry trends, and application knowledge into innovative, high value platform integrated products and solutions.
• Monitor competitor activities in respect of products and technical development and define activity plan accordingly
• Monitor customer approval tests conducted on prototypes/initial samples at customer’s Premises/installations
• Obtain customer’s product approvals in line with application proposals, product drawings, sample submitted and completed sample tests
• Manage the portfolio of customer/technology-related product development program for optimal profit
• Represent the voice of customer during Design FMEA Process FMEA
• Maintain close relationship with customer’s RD function.
• Conduct training programs in basic bearing technology and related application areas
• Drive and influence customer technical choices based on value analysis/value engineering and total cost of ownership over the life of the application

Key skills required for this position
• Strong understanding of customer relationship management and value creation.
• Good communication, presentation and time management skills
• Customer focused, self-reliant, with strong personal drive and commitment
• Knowledge of bearing products and their application
• Good know-how of systems, sub-systems and their interface with bearing
• Use of quality control tools
• Knowledge of materials, heat treatments and other technical requirements of products.
• Good knowledge of manufacturing processes and automotive product portfolio. Read more