Verified Job
Work from home
Work From Home - International Voice - Freshers & Experienced
Work from home
#517862
Remote / WFH
Job Description
Job description
Bachelor's degree with 0-3 years of experience in AR Collections or International Voice process
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Prepare daily aging report
Strategize the portfolio
Fix the root cause and collect
Work with internal and external stakeholders for better resolution
Provide visibility to the leadership
WORK FROM HOME (Candidate should be based in Tamil Nadu, Kochi, Bangalore, Hyderabad, Bhopal or Mumbai only). Should be ready to relocate to Chennai when there is a business requirement.
Freshers and international voice experience are preferred.
Candidate Must have Very Good Communication Skills in English.
UK Shifts
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Interested Candidates Kindly give a call to HR Muhammad
Role: Finance & Accounting - Other
Industry Type: BPM / BPO
Department: Finance & Accounting
Employment Type: Full Time, Permanent
Role Category: Finance & Accounting - Other
Education
UG: Any Graduate
PG: Any Postgraduate
salary: 2.5-3.5 Lacs P.A.
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Bachelor's degree with 0-3 years of experience in AR Collections or International Voice process
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Prepare daily aging report
Strategize the portfolio
Fix the root cause and collect
Work with internal and external stakeholders for better resolution
Provide visibility to the leadership
WORK FROM HOME (Candidate should be based in Tamil Nadu, Kochi, Bangalore, Hyderabad, Bhopal or Mumbai only). Should be ready to relocate to Chennai when there is a business requirement.
Freshers and international voice experience are preferred.
Candidate Must have Very Good Communication Skills in English.
UK Shifts
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Interested Candidates Kindly give a call to HR Muhammad
Role: Finance & Accounting - Other
Industry Type: BPM / BPO
Department: Finance & Accounting
Employment Type: Full Time, Permanent
Role Category: Finance & Accounting - Other
Education
UG: Any Graduate
PG: Any Postgraduate
salary: 2.5-3.5 Lacs P.A.
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
