Key Responsibilities:Customer Service:
• Greet guests warmly and guide them to their tables.
• Present menu, take accurate orders, and make recommendations when required.
• Ensure timely service of food and beverages.
• Handle guest queries, requests, and complaints professionally.
Service Operations:
• Coordinate with kitchen staff for accurate and timely order delivery.
• Ensure table setup, cleanliness, and proper arrangement before and after service.
• Maintain knowledge of menu items, ingredients, and restaurant promotions.
• Process billing and collect payments accurately.
Hygiene & Cleanliness:
• Follow FOH hygiene and grooming standards.
• Maintain cleanliness of tables, cutlery, and dining area.
• Adhere to COVID-19 and general safety protocols.
Teamwork & Coordination:
• Cooperate with the FOH and BOH teams for smooth service operations.
• Assist in table clearing, restocking, and organizing service stations.
• Attend daily briefings and training sessions.