Verified Job
Internet
Veteran Service Officer Technician* (County Promotional)
Internet
#41829
Remote / WFH
San Bernardino County
Job Description
This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District (SBCFD), or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.
Your County employment must be clearly listed in your work experience.
The Office of Veterans Affairs (VA) is recruiting for is recruiting for a Veteran Service Officer Technician who perform administrative clerical support work involving a variety of complex programs and services within the department. Incumbents will provide support with case management and claims processes, interpreting and explaining program regulations, policies and procedures, explaining program benefits and resources, and prepares necessary correspondence and reports; maintains records.
To learn more about the Department of Veterans Affairs, follow this link to the Veterans Affairs website.
Official Title: Office Specialist
For more detailed information, view the Office Specialist job description.
EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Accreditation: Incumbents must obtain California Department of Veterans Affairs (CALVET) accreditation within eighteen (18) months of hire.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT:
EXPERIENCE
Must possess two (2) years of full-time equivalent work experience performing complex clerical tasks in an office environment. Experience may include duties performed that are non-routine in nature and requires exercising independent decision making related to duties performed for case management, determining eligibility and/or providing services.
IMPORTANT NOTES:
Qualifying experience is typically equivalent to the San Bernardino County Senior Office Assistant (OAIII) classification and above. Note: Retail sales and food service experience is not qualifying.
All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.
Desired Qualifications
The ideal candidate will possess excellent interpersonal, customer service, time management and computer skills. VA benefits and case management experience is highly desired.
Candidates who exhibit strong integrity, loyalty and commitment to the job, empathy towards others, and who demonstrate strong active listening and communication skills is highly desired.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, June 26, 2026.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Your County employment must be clearly listed in your work experience.
The Office of Veterans Affairs (VA) is recruiting for is recruiting for a Veteran Service Officer Technician who perform administrative clerical support work involving a variety of complex programs and services within the department. Incumbents will provide support with case management and claims processes, interpreting and explaining program regulations, policies and procedures, explaining program benefits and resources, and prepares necessary correspondence and reports; maintains records.
To learn more about the Department of Veterans Affairs, follow this link to the Veterans Affairs website.
Official Title: Office Specialist
For more detailed information, view the Office Specialist job description.
EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Accreditation: Incumbents must obtain California Department of Veterans Affairs (CALVET) accreditation within eighteen (18) months of hire.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT:
EXPERIENCE
Must possess two (2) years of full-time equivalent work experience performing complex clerical tasks in an office environment. Experience may include duties performed that are non-routine in nature and requires exercising independent decision making related to duties performed for case management, determining eligibility and/or providing services.
IMPORTANT NOTES:
Qualifying experience is typically equivalent to the San Bernardino County Senior Office Assistant (OAIII) classification and above. Note: Retail sales and food service experience is not qualifying.
All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.
Desired Qualifications
The ideal candidate will possess excellent interpersonal, customer service, time management and computer skills. VA benefits and case management experience is highly desired.
Candidates who exhibit strong integrity, loyalty and commitment to the job, empathy towards others, and who demonstrate strong active listening and communication skills is highly desired.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, June 26, 2026.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
